Customer Testimonials
Great dealership. Friendly quick and easy service. Would absolutely recommend to a friends and family.
Tony was great. Very happy with the communication and the service. I also appreciated the transportation home when I dropped off the vehicle. Galleria is my new go-to for service.
Mark was very helpful and straightforward. Service was great, fast and efficient. Definitely recommend this dealer to anyone owning a GM.
Service department went above and beyond to address a bulletin and get my truck back on the road. Will use this dealer for ongoing service needs.
I purchased a new 2026 Suburban Premier from Anthony and his Manager John at Galleria Chevrolet and had a great experience. My wife was quite particular on the color and package she wanted so I had to look all over the state and they had the exact match. Anthony reached out to me with info and stayed in touch. He and John worked with me on a good deal for my trade and purchase of the Suburban and had it gassed up and ready for me by the time I arrived from Houston for the Suburban. They actually were able to ... Read More DealerRater - Jun 2, 2026
Great service Great service Great service Great service Great service Great service Great service Great service
Ryan was very upfront, professional and helpful! His customer service was very impeccable and I will be back if I need any other repairs to my vehicle.
They were able to get my car right in and acted quickly on the scheduled services.
Galleria Chevrolet was helpful and quick. They are honest and they gave me the best deal. Nathan and Joe made this purchase process easy and stress free!
Excellent customer service from Ryan regarding my vehicle. He was very communicative from the start and made sure I was aware of the vehicle status throughout the repairs. Luckily my issues were covered under warranty which could not have come at a better time. Overall great experience. I highly recommend this location for all your Chevy needs.
Jerry Jackson has been amazing throughout my truck repairs, great guy that makes things right for the customer! Thanks Jerry!
Charlotte Anderson and the Galleria Chevrolet Team made it great experience putting me in my 2026 Silverado HD2500. Being an out of town buyer, the process was seamless.
Initial vehicle pick up by service dept was delayed by about 30-40 minutes due to communication issues.
Advisor Ryan was amazing and kept me informed during the entire practice. Great experience this time.
Great staff showroom and service department. Easy friendly helpful individuals to work with every time.
It is sadly rare today to find a business that has true heart and values the customer experience, but Galleria Chevrolet absolutely excels in that arena with exemplary, worldclass customer service. To say they will go the extra mile to make you happy is an understatement. They will go however many miles it takes so that you drive away with a smile and feeling like you just made a great new friend. Under the leadership of Alan Brown, with assistance from Markkell Hunt, this dealership has become a model of perfection in the industry. Saying they "want you to ... Read More DealerRater - Mar 12, 2026
Great Service and Sales Experience from William, Matt and Lee. Would highly recommend this Dealership.
Staff is very untruthful on background of cars. They seem to believe if a staff member sells car to dealership they do not have to disclose the issues with the car. Be very careful.
Friendly service department. Service rep made sure I understood every part of the service process. She made sure my needs were addressed and taken care of. After check in, she took me to the waiting lounge. Once service was complete, she made sure all was taken care of and that I was satisfied. My only issue was it was 3 hours for a simple oil change.
Friendly staff. Non pushy or aggressive salesmen made my experience more relaxed and comfortable. Will return.
Have taken great car of my Truck. The service people have been Very helpful. Jim
Great experience for my Corvette service here, Brennan took great care of the car and the overall process from start to finish, ensured timely and effective communication. I would highly recommend visiting Galleria Chevy in the DFW area.
Galleria Chevrolet was clean and welcoming. The service team was friendly and the communication was great. Loved seeing the walkthrough under the truck!
My initial impression was not great. I received a call from someone saying they were with Galleria Chevrolet, while I was out regarding my Tahoe needing an oil change. When I said I needed to check other places for coupon prices I was told a reduced price at Galleria Chevrolet and that I didn't need the coupon, they would have it. When I arrived at the service bay I was told that they would need the coupon. When I said I would leave then, I was told that a check with the service manager would be done for approval. ... Read More DealerRater - Jan 31, 2026
Custom service was great I appreciate all of the hard work the guys to help me to get my payment lower thanks so must to my sale guy.
My sales person was great and they made everything very easy. Finance department was very efficient and helped make the buying process simple.
New service system is much improved. I particularly liked the status updates with photos and the car wash.
Great experience! My service advisor Ryan was excellent—professional and helpful. I had a 7:00 a.m. Saturday appointment and arrived early. The gentleman opening the service department kindly let my son and me in and escorted us to the lobby with complimentary coffee, snacks, and a TV. Very welcoming and efficient service. Highly recommend!
Everyone was incredibly helpful in helping us find the vehicle we were looking for, from Justin who showed us the vehicle to the finance department and sales managers who were able to make a deal that we were happy with. Thank you Galleria Chevrolet!
Tony Kaye and his team did a great job repairing the camera system on my Tahoe.
Best Oscar actor wards goes him and his boss for playing great drama and wasting customers time. They are good at wasting our time
Service was really amazing Brenan Navarro did an excellent job . Very professional, Good Communication .services outstanding
Mark and Ryan were great. Very helpful and answered all our questions. Thank you both.
Everyone was professional and easy to deal with. They cared about my business and security of my purchase.
I can't recommend Galleria Chevy enough! From the moment I walked in the door, the entire team was professional, friendly, and genuinely invested in making sure I had the best experience possible. Whether you are buying a new vehicle or bringing yours in for service, they consistently deliver top-tier customer care.
5 Stars ⭐️ to my “Service Advisor” Seth Baer as he was very knowledgeable and professional about what needed to be done to my SUV….Seth kept me in touch about the cost and how long it would take and when my SUV was ready to pickup….
Communication was clear and the process was streamlined. Car was repaired in one day. Satisfactory
The service representative was professional and they service of my truck was done before the estimated time
It was great and quick and very easy to schedule show up and fo the service
Brennan kept me consistently informed about the progress and offered valuable maintenance recommendations to ensure my truck continues performing at its best.
Quick service and courteous service. Wait was a little longer than I had planned or was told. But I trust the service personnel were doing a good job.
Helpful and friendly with lots of inventory. Clean and organized with everyone being kind and energetic
Required oil change, recall and misc. inspections were completed on time with no tools being left in Vette. Thanks, Kerry K.
They are the very best. We got our first Traverse there. Since then we have never used another place for the service of our cars. Thank you!
The young lady service adviser explained the implications of my recall notice in excellent detail and otherwise provided the service that I needed without any problems. My wait time was reasonable.
Mark is service was great at communicating and returning calls even though the part was on back order for 8 weeks!
Always great service and the personel are friendly and willing to answer any questions I have.
Mark Smith, my service advisor, provided exceptional assistance. He is a very He is a commendable individual who understands the importance of treating returning customers well.
My service rep is great - Mark. Kept me informed during the appt as to the job status.
I’ve always enjoyed the service at Galleria Chevrolet the advisors are great with the customers
Took my car in for an oil change and tire rotation. A little over an hour later the tech comes in and tells me the sensor in the back right tire is not working and that is why the light on my dash is on. I explained to him the light was not on when I drove the car in. He insisted that it was and wanted $136.00 to fix it. On top of that there was oil/grease on my center console, the tires did not have the correct amount of air in them, he tried to tell me I ... Read More DealerRater - Sep 3, 2025
Brennan was extremely helpful in communicating the repair needed on my truck. She was instrumental in helping me obtain a loaner while waiting for the part that was on a national back order.
I recently had a fantastic experience with Brennan, my service advisor. She was a great communicator, keeping me informed about the status of my vehicle and the delay in parts availability. I truly appreciated her transparency and proactive updates. When it became clear that the repair would take longer than expected, Brennan helped me secure a loaner vehicle, which was a huge help. Her excellent customer service ... Read More DealerRater - Aug 30, 2025
John Diggs is a dishonest and rude manager. The dealership lost my tags and he lied about it. I leased a car from them. When I went to pick up my plates and tags, he initially told me they lost them and that I would have to go to the DMV to request new ones. After I insisted that he look harder, he messaged me on a Wednesday to tell me they found them. I got there on a Saturday to pick them up, but they only had the plates and gave me a photocopy of the tags. When I ... Read More DealerRater - Aug 27, 2025
Seth did a great job on documenting and communicating my needs. He managed my expectations with recalls and service bulletins about my transmission.
Professional service department. Met promptly and repair done in reasonable of time. Price was fair.
Worked with Marcus Hines on the purchase of a used vehicle. He was incredibly professional, friendly and went the extra mile.
Great customer service Took my Silverado for an oil change and you guys did a good service, Thanks!!
Easy, no nonsense dealer. Drove over an hour to this dealer instead of 2 other dealers closer to me.
Ronnie was absolutely amazing and welcoming. He was helpful from the very beginning when I came in looking for my first new car. He worked hard to get the color I wanted as well as was flexible and patient with myself and my partners questions. The whole team was wonderful, kind and smiling and they knew who I was when I had to go back and get it.
Easy schedule of service. Performed quickly and on time. Will continue to use Galleria Chevrolet for service needs.
Great customer service and speedy service. I recommend going to this dealer. I was treated with respect!
The process was easy and straight to the point and I could appreciate that. The salesman did a great job.
FROM SOMEONE WHO LIVES CLOSER TO RELIABLE CHEVROLET I ALWAYS SAY GALLERIA CHEVROLET IS WORTH THE DRIVE
The service manager that we worked with, Riston, went above and beyond in keeping us informed and helping with a variety of issues that I brough to him. Overall great, timely service by the team.
Quick walk in service. Repair done correctly and efficiently. All service employees were professional and courteous.
Excellent customer service, Tony took care of me and had me back on the road!
Easy to work with and excellent customer service. Work done in timely manner and very professional
Always great and timely service while greeted with a welcoming smile! They treat you right!
Best customer service. They took the time to explain very well. Never felt rushed. Everything with my vehicle was taken care of.
Ask for Miguel! Flew to Dallas for a Cadillac. Miguel helped me from the start, provided videos/pictures very quickly! They got the car all nice and cleaned up for me. He even picked me up from the airport! Drove it 16 hours home with 0 issues. I will recommend to everyone I know. Best dealer experience by far. Ask for Miguel!
Always a pleasure and easy experience every time I need service with my truck. Using the app to schedule service is super easy!
The staff at Galleria Chevy has always been exceptional. Just outstanding since my first purchase 4 years ago and when we go for servicing. We’ll definitely continue our relationship!
Very efficient and professional. The total visit was a little over an hour after the test drive had been completed.
Very Professional and personable! It was speedy and precise. The staff are amazing and were available to answer any questions or concerns that we had.
I was very satisfied with the convenience, location and professional attitude, polite. courtious and accommodating. Very impressed! Thanks you!
The Service staff at Galleria Chevrolet were great. I came in for a recall and the part was on back order. It took some time to get the part in but the staff and my service advisor Brennan were great at keeping me updated and making sure I was ok with my loaner car throughout the process.
Amazing customer service. I had an oil change and was in and out quick. Workers were amazing helping.
Excellent services from all the staff, Matthew, Jay Zoubi, the whole team are all very helpfull.
The shop service is good and fast. Brennan was nice and accommodating. Will be back for future service
Had a recall to fix immediately after getting my car, got me in and out in just a few minutes.
Brennan was a pleasure to deal with. When I arrived she already knew my info and what services I had scheduled for.
If I could give zero stars, I would.
My experience at Galleria Chevrolet was by far the worst I’ve ever encountered at any dealership. While I did not purchase my vehicle here, I brought it in for service—and the way I was treated was completely unacceptable and inexcusable.
From the start, the staff was dismissive, unprofessional, and shockingly disrespectful. I was denied a loaner vehicle and left stranded three hours from my home, which caused me to miss work and incur additional expenses, including rental fees, gas, Uber rides, and penalties from my leasing office due to delayed ... Read More DealerRater - May 28, 2025
We had the Best Salesman!!! Thanks so much Matt !! We are loving our new truck!!!
I live 45 minutes on a good day away from Galleria Chevrolet - but I am absolutely willing to go that far out of my way to get what is unquestionably the most comprehensive car care, with the best customer service, the fastest work and feeling that I’m walking away with a good deal every time I pay for the outstanding work being done on all 4 cars in my family!
Mark is great. He is always on the ball and always very helpful and informative.
Good customer service thanks for your help getting the driver education car fixed in a short time
Quick and courteous service. Comfortable lounge area to wait. Staff was very helpful and very kind
The people at Galeria Chevrolet is very professional. They are very kind and they explain the packages available, prices and the differences. I am happy with the service they offer in general. Thank you!
Awesome and curious very processional sales staff second vehicle from galleria. That says something very out standing deal
He has very nice truck and Mahmoud Awadallah the person who attended me is an excellent seller and a very friendly and very efficient person in what he does
Always good service and they take care of any issues. Quick response time and get you in quickly
My Service Writer and Ben, the Service Manager are stand-up guys. Had a tricky warranty situation that they went to bat for their customer, me, and made it work. Very appreciative, my wallet more so. Plus their $39.95 oil change is the best in the business. I highly recommend Galleria Chevrolet.
Mark Smith was an outstanding service advisor. I always enjoy visiting Galleria Chevrolett. Thank you!
I thought the 3 hr wait time was a little long for the type of service done.
Sat down with Matt to purchase my first ever vehicle from a car dealership. Went out of my way to make sure I found a "credible" dealership to make this happen at, driving to Dallas from Fort Worth.
Purchased a used 2020 honda accord in November, and the very next day every single warning light possible appeared on the dash. I took it back into the dealership, and it was explained to me that there was a turbo/wastegate issue that required a full replacement. $600 later, it was replaced and I was back on the road with a reset ... Read More DealerRater - Apr 6, 2025
Tony Kaye (great addition to the team) got my service started until Riston Hodges was available. He walked me to the waiting area (clean and comfortable) and discussed what service my Cruze needed for this visit. He is an excellent advisor and even got some information for me about tire prices. Great customer service! I was able to see Ben Davenport (former advisor) who always checks in to make sure my car is being taken care of. Appreciate him. Great service department at Galleria!
Great customer service by Kamari and Ronni. Ran into some issues with the first car I was interested in, but they were able to work with me to get me into a dependable car.
Tony K and all service team are stellar. Respect and treat you like a customer should be treated
Kamari and Galloria Chev are the best, other dealerships would not communicate on the same level as Kamari. Kamari did not give up on me when others did and help me find the truck I was looking for. Other dealerships did not provide the knowledge of this truck like he did and sold me on this. I had committed myself on buying a new but had almost gave up until calling Galloria. Also the finance manager made everything flow smoothly. 👍
Awesome dealership when it cones to pricing. They don't try to hit you with a bunch of add ons. The finance department did a great job preparing and setting up all the paperwork and keeping it simple. The only thing is I was there late and the used that to jam me up on a much higher rate than market even though I have 840 credit. I took it to get the deal done and am refinancing. Other than that the whole process was great and Matt Emami did a great job in sales.